Important Safety Information

This page provides important information about safe use of Orbita’s products and services (including any associated website, applications, and software features). It is intended to support safe and informed use.

Not medical advice

Unless explicitly stated otherwise for a specific product, Orbita content is provided for informational purposes only and is not intended to:

  • Provide medical advice, diagnosis, or treatment
  • Replace professional clinical judgment
  • Substitute for consultation with qualified healthcare professionals

Always seek advice from a qualified healthcare professional with any questions you may have regarding a medical condition.

Emergencies

Do not use Orbita to respond to medical emergencies. If you think you may be experiencing a medical emergency, call your local emergency number immediately.

Intended users and use environment

Orbita products may be used by patients, caregivers, clinicians, researchers, or other authorized users depending on the specific product and configuration.

Use Orbita only as described in the relevant product documentation and onboarding materials.

Data entry and interpretation limitations

The usefulness of outputs depends on the quality, completeness, and timeliness of the information entered or captured.

Please keep in mind:

  • Information you enter may be incomplete or inaccurate.
  • Sensors, devices, and integrations (if used) may produce errors, gaps, or delays.
  • Charts, scores, summaries, and analyses may not reflect your full clinical context.

Do not make health decisions based solely on app outputs.

Use with healthcare professionals

If Orbita is used to track symptoms, events, or outcomes, consider sharing relevant information with your healthcare professional to ensure it is interpreted in context.

Software availability and performance

Orbita services may be affected by factors outside of our control, such as:

  • Internet connectivity and device performance
  • Planned maintenance
  • Third-party service outages

Do not rely on Orbita for time-critical communications or urgent care decisions.

Privacy and security

Protect your account and devices:

  • Use strong, unique passwords
  • Do not share credentials
  • Keep your device operating system and app versions up to date

For information on how we handle personal information, please see our Privacy Policy.

Report a problem

If you notice a safety concern, suspected defect, or misleading output, please contact us via the Contact Us page on this website and include:

  • The product or feature involved
  • What happened and when
  • Your device/browser details (if relevant)
  • Screenshots or logs if you can share them safely

We will review reports and take appropriate action, which may include correcting content, improving features, or providing additional guidance.